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Customer stories

Real brands. Real dashboards. Real lift.

2,400+ ecom teams use CustomFit to ship faster experiments and personalize at scale. Here's what they've built — all powered by the same AI engine working behind every experience.

Mamaearth
$19Add to cart
G I V A
+27%
median revenue lift
Kapiva
★★★★★4.9 · 12k reviews
The Sleep Company
3
Conscious Chemist
Foxtale
1,204 shopping now
Symphony
2,400+
Brands on CustomFit
+27%
Median revenue lift
128k
Experiments shipped
4 min
Avg time to live
Trusted by 2,400+ high-growth D2C & ecommerce brands
Mamaearth
G I V A
The Sleep Company
Kapiva
Symphony
Conscious Chemist
Jack & Jones
Vero Moda
ONLY
Ramraj Cotton
Campus Sutra
Good Bug
Ghar Soaps
mCaffeine
Foxtale
Dr Sheth's
Reginald
Fitelo
Asaya
VAHDAM
Crossword
SHOWOFF
Bellavita case study — 3× more tests, 11% CVR lift
Beauty & personal care · D2C

From clunky boots to running shoes — 3× more tests, 11% CVR lift.

Bellavita replaced two legacy tools with CustomFit and shipped 47 experiments in their first quarter. PDP and checkout wins compounded into a permanent CVR gain.

+11%
Conversion rate
+15%
ROI
Test velocity
Read the full story →
Kapiva case study — personalized PDPs lifted CTR and CVR
Ayurveda · D2C

Personalized PDPs that finally moved the needle on CTR & CVR.

Kapiva ran segment-aware experiments on PDPs across 80+ SKUs. Tier-1 mobile shoppers got a different hero, copy, and CTA than tier-2 desktop — both lifted.

+9.48%
Conversions
2.1×
CTA engagement
Read the full story →
Chargebee case study — from occasional tests to a real experimentation culture
SaaS · Billing infrastructure

From “test now and then” to a real experimentation culture.

Chargebee's growth team went from 2 tests / quarter to 6+ / month. Marketing-led personalization on pricing pages drove a 40% AOV jump.

+40%
AOV
Test velocity
Read the full story →
Mamaearth case study — personalized free-shipping bands lifted AOV across 4 markets
Beauty & baby care · D2C

Personalized free-shipping bands lifted AOV across 4 markets.

Mamaearth used geo + cart-value rules to show progressive shipping thresholds. AOV moved up 8.4% with no margin hit.

+8.4%
AOV
+22%
Cart completion
Read the full story →
The Sleep Company case study — multi-step quiz personalization doubled email captures
Mattresses · D2C

Multi-step quiz personalization that doubled email captures.

A quiz-driven landing flow customized hero imagery, copy, and recommended SKU per answer. Lead quality jumped along with volume.

2.0×
Email captures
+19%
Quiz-to-cart
Read the full story →
GIVA case study — themed collection pages per visitor drove a record festive season
Jewelry · D2C

Themed collection pages per visitor occasion drove a record festive season.

Diwali, Raksha Bandhan, and Valentine's collection pages auto-personalized hero, gifting copy, and bundles. Largest single-day revenue in company history.

+34%
Festive revenue
+21%
New customer share
Read the full story →
Symphony case study — PDP price-vs-percentage offer personalization lifted conversions 24%
Air coolers · D2C

Flat-₹ savings beat percentage discounts in PDP offer A/B tests.

Symphony tested price-based vs percentage-based PDP offers on their best-selling SKUs. Flat-amount framing won decisively — lifting conversions and add-to-cart on the same traffic, with no extra spend.

+24%
Conversions
PDP
Personalization
Read the full story →
Why it works

Proof, not promises

📈

Real lift

Every story is backed by measured revenue and conversion gains.

🛒

D2C brands

Results from stores like yours, not generic web case studies.

🔬

Tested rigorously

Wins are validated with proper significance, not vanity metrics.

Outcomes

Common wins

💰
Higher AOV
🔁
More repeat orders
📉
Lower bounce
Faster velocity
Across the network

The track record

2,400+
Brands
128k+
Experiments
+18%
Median RPV lift
9.48%
PDP CVR lift
Straight answer

What results do CustomFit.ai customers see?

CustomFit customers — D2C and Shopify brands across skincare, supplements, and apparel — see measurable gains: double-digit revenue-per-visitor lift, higher AOV, and faster experiment velocity. Every result comes from a controlled experiment with a holdout.

At a glance

Double-digit median RPV lift
Higher AOV & repeat rate
Measured with holdouts
Across 2,400+ brands
D2C CRO benchmarks

What D2C brands typically gain — by play

Median ranges D2C and Shopify brands see on CustomFit, by experiment type. Use them to forecast the upside of your own program. Actual results depend on traffic, baseline conversion, and testing cadence.

Personalized PDPs
Show each shopper the hero, benefits, and proof that fit their intent
5–12%
conversion rate
Free-shipping threshold
Add a live progress meter that nudges bigger baskets
6–15%
average order value
Exit-intent recovery
Catch abandoning carts with a tasteful, intent-gated offer
10–18%
recovered carts
Geo & currency localization
Local currency, language, and delivery promise per market
15–25%
international conversion
Cart & PDP upsells
Surface frequently-bought-together at the moment of intent
8–14%
units per order
Profit-aware price tests
Find the price point that maximizes margin, not just clicks
6–14%
profit per visitor

Benchmarks are medians across brands running 6+ experiments per quarter, measured against a holdout. Estimate your store's upside →

By category

Proven plays for your vertical

The highest-ROI experiments we see, mapped to the D2C categories that run them.

Skincare & beauty
  • Ingredient-led PDP personalization
  • Routine & regimen bundles
  • Verified-review reveals on PDP
Supplements & wellness
  • Subscribe & save framing tests
  • Replenishment reminders
  • Goal-based product quizzes
Apparel & accessories
  • Size-confidence & fit guidance
  • Outfit & cross-sell modules
  • Returning-shopper merchandising
Food & beverage
  • First-order trial offers
  • Free-shipping threshold meters
  • Sampler & variety bundles
Electronics & gadgets
  • Spec-comparison personalization
  • Warranty & trust-badge tests
  • Accessory cross-sell at cart
Home & lifestyle
  • Room/use-case landing tests
  • Delivery-promise localization
  • Bundle & set merchandising
The synergy with CustomFit yielded statistically significant gains — personalized PDPs drove real engagement and conversion.
AR
Ankit Raj
Sr. Director, D2C · Kapiva
The complete guide

Understanding CustomFit.ai customer results

CustomFit.ai customer results come from controlled experiments, not vanity metrics. D2C and Shopify brands across skincare, supplements, and apparel see double-digit revenue-per-visitor lift, higher AOV, and faster experiment velocity after adopting a consistent testing and personalization program.

The pattern is consistent: find the funnel leak, test a fix against a holdout, prove the lift with statistical significance, then scale the winner. Because CustomFit ties every experiment to real orders, reported gains reflect revenue, not proxy clicks.

These outcomes compound. Brands running six or more experiments per quarter see the largest cumulative lift, as small validated wins stack across PDPs, cart, checkout, and personalized journeys.

What results do CustomFit customers see?

Double-digit median revenue-per-visitor lift, higher AOV, and faster experiment velocity, all measured with holdouts against real orders.

Are the results statistically valid?

Yes. Every result comes from a controlled experiment with a holdout and a significance threshold, not a vanity metric.

How quickly do results appear?

Most brands see measurable lift within their first quarter of consistent testing.

Related

Keep exploring

Other ways teams lift conversions with CustomFit.

AI Copilot
Personalize with a prompt
Explore →
A/B & Multivariate Testing
Prove the winner on revenue
Explore →
Website Personalization
One store, a million storefronts
Explore →
Integrations
33 platforms — Shopify, Klaviyo, GA4…
Explore →
Playbooks
Proven CRO recipes by goal
Explore →
ROI Calculator
Estimate your CRO revenue lift
Explore →

Your story could be next.

Join 2,400+ growth teams running smarter experiments on CustomFit.

Built for every D2C category

🧴
Skincare
💄
Beauty
🌿
Wellness
F&B
👟
Apparel
💍
Jewelry
🛋️
Home
🍼
Baby
Live · Right now
Mamaearthfree-shipping band +12.4% AOVGIVAfestive collection page +34% revenueBellavitaPDP CTA test +27.4% CVRKapivaQuiz-driven recs +9.48% CTRThe Sleep Colanding personalized 2× capturesPlumReturning shopper swap +18.2% CVRMamaearthfree-shipping band +12.4% AOVGIVAfestive collection page +34% revenueBellavitaPDP CTA test +27.4% CVRKapivaQuiz-driven recs +9.48% CTRThe Sleep Colanding personalized 2× capturesPlumReturning shopper swap +18.2% CVR