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Glossary

Every CRO term, clearly defined.

150+ definitions written for ecom marketers — no jargon, no fluff. Including the AI and experimentation terms shaping modern CRO.

🔍 Search 150+ CRO terms…
A/B Testing
Comparing two versions to see which converts better.
Bayesian statistics
Multi-armed bandit
Statistical significance
C

What Is Campaign URL? Definition, Formula & Guide

What Is Canary Release? Definition & Guide

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What Is Cash on Delivery (COD)? Definition & Guide

What Is Category Page? Definition & Guide

What Is Checkout Completion Rate? Definition & Guide

What Is Chi-Square Test? Definition, Formula & Guide

What Is Churn Rate? Definition & Guide

What Is Click Map? Definition & Guide

What Is Client-Side Rendering? Definition & Guide

What Is Cognitive Load? Definition & Guide

What Is Cohort Analysis? Definition & Guide

What Is Collection Page? Definition & Guide

What Is Composable Commerce? Definition & Guide

What Is Confidence Interval? Definition & Guide

What Is Confirmation Page? Definition & Guide

What Is Content Delivery Network (CDN)? Definition & Guide

What Is Control Group? Definition & Guide

What Is Control? Definition, Formula & Guide

What Is Conversion Copywriting? Definition & Guide

What Is Conversion Event? Definition, Formula & Guide

What Is Conversion Tracking? Definition & Guide

What Is Cookie? Definition & Guide

What Is Core Web Vitals? Definition & Guide

What Is Coupon? Definition & Guide

What Is CR Lift? Definition, Formula & Guide

What Is Cross-Sell? Definition & Guide

What Is CSS Optimization? Definition & Guide

What Is Cumulative Layout Shift (CLS)? Definition & Guide

What Is Custom Event? Definition, Formula & Guide

What Is Customer Acquisition Cost (CAC)? Definition & Guide

What Is Customer Data Platform (CDP)? Definition & Guide

What Is Customer Lifetime Value (CLV)? Definition & Guide

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What’s covered

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Testing
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At a glance

The glossary

120+
Terms
4
Topics
Plain
English
Free
To read
Straight answer

What is the CRO glossary?

The CustomFit conversion glossary defines the experimentation, personalization, and statistics terms D2C marketers actually encounter — in plain English, with ecommerce context, and links to how to apply each.

At a glance

Plain-English definitions
Ecommerce context, no jargon
Linked to how-to guides
Always kept current
How it works

How to use it

1

Search

Find a term fast.

2

Read

Plain-English definition.

3

Go deeper

Follow the how-to link.

4

Apply

Use it in your next test.

Who it helps

For every CRO learner

✍️

New marketers

Get up to speed quickly.

📊

CRO teams

A shared vocabulary.

🧑‍💼

Stakeholders

Understand the reports.

I send every new hire to this glossary — it gets them speaking the language of experimentation in a day.
AS
Anirudh Shridharan
Growth Marketer · Chargebee
The complete guide

Understanding the CRO glossary

The CustomFit conversion glossary defines the experimentation, personalization, and statistics terms D2C marketers actually encounter — in plain English, with ecommerce context, and links to how to apply each in practice.

From “Bayesian vs frequentist” to “multi-armed bandit” and “statistical significance,” the glossary gives teams a shared vocabulary so reports are understood the same way by marketers, analysts, and stakeholders.

Each definition links to deeper guides, so the glossary is both a quick reference and an on-ramp into running better experiments.

Who is it for?

New and experienced marketers, CRO teams, and stakeholders who want a shared vocabulary for experimentation.

Is it kept up to date?

Yes, the glossary is maintained as new methods and terms emerge.

Can I suggest a term?

Yes, reach out via Contact and we’ll add commonly-requested terms.

What is conversion rate optimization (CRO)?

CRO is the systematic practice of increasing the percentage of website visitors who take a desired action — purchase, sign-up, or lead — using A/B testing, website personalization, and UX improvements. For D2C and ecommerce brands it directly lifts revenue from existing traffic.

What is the difference between A/B testing and split testing?

They’re largely the same: both compare variations to see which converts better. "Split testing" sometimes refers specifically to split-URL testing, where traffic is divided between two separate URLs rather than swapping elements on one page.

What is website personalization?

Website personalization dynamically adapts a site’s content, offers, products, and layout to each visitor based on signals like location, device, traffic source, and behavior — increasing relevance and conversion versus a single static experience.

What is D2C (DTC) marketing?

Direct-to-consumer marketing is how brands that sell straight to shoppers acquire and retain customers — paid social, influencer, SEO, email/SMS, and on-site CRO — while owning the customer relationship and first-party data.

What are the most important ecommerce conversion metrics?

Conversion rate (CVR), average order value (AOV), and revenue per visitor (RPV) are the core trio. RPV is often the best single optimization target because it captures both conversion and basket-size changes.

How is CustomFit.ai used for CRO and personalization?

CustomFit.ai lets D2C teams run A/B, multivariate, and split-URL tests and build real-time personalized experiences in a no-code editor — with AI Copilot generating changes from a prompt and every experiment measured against real revenue.

Do I need a developer to use CustomFit.ai?

No. Marketers build experiments and personalized experiences in a no-code visual editor; developers can use the API and SDKs when they want deeper control.

How quickly can I get started?

Most teams install in minutes via a single script tag or the Shopify app and ship their first experiment the same week.

Ready to lift your conversion rate?

Join 2,400+ D2C brands shipping smarter experiments on CustomFit.ai.

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