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Product Analytics Integration

Heap Integration โ€” test without the tagging.

Heap is a digital insights platform that gives complete understanding of your customers' digital journeys via auto-capture. Heap's autocaptured events become CustomFit audiences, so you can test and personalize with almost no tagging work.

โœ“ 2-way data syncโœ“ 5-min setupโœ“ SOC 2 + GDPR
How CustomFit.ai integrates with Heap: CustomFit sends customer and user data, behavioral events, product interactions, preferences and custom attributes into Heap for automatic tracking, user journey and funnel analysis, retention and cohorts and custom segmentation โ€” Heap auto-captures clicks, pageviews, forms, scrolls and more โ€” delivering zero manual instrumentation, complete visibility, faster insights, better conversions and a stronger customer experience.
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Autocapture-friendly

Heap captures everything; CustomFit reads those events to build cohorts and writes exposures back automatically.

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Retroactive analysis

Pair Heapโ€™s retroactive events with CustomFit experiments to analyze lift without pre-tagging.

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Zero-config events

No manual event spec โ€” Heap + CustomFit wire up experiment data with almost no setup.

Why Heap + CustomFit.ai

The fastest path from Heap data to a shipped experiment.

Heap captures what's happening on your site. CustomFit.ai is where you act on it โ€” building cohorts, running A/B tests, and personalizing experiences without engineering tickets. Together, they close the loop from observe โ†’ hypothesize โ†’ test โ†’ ship โ†’ measure in days, not quarters.

  • โœ“ Auto-captured events power experiment analysis
  • โœ“ Retroactive funnels on experiment cohorts
  • โœ“ Pinpoint friction points for next test
  • โœ“ Cohort by variant in every Heap report
5-step setup
1Connect Heap via OAuth or API key
2Map fields & events
3Enable 2-way sync
4Build your first cohort & experiment
โœ“Live in 5 minutes
Inbound ยท Heap โ†’ CustomFit
  • โ†’ Auto-captured events as targeting signals
Outbound ยท CustomFit โ†’ Heap
  • โ† Variant_id as event property on every Heap event
Data flow

Exactly what flows between Heap and CustomFit.ai

Total transparency on the data we read and write. Every field is configurable, every event is logged, and you control retention.

In practice

Popular ways D2C teams use Heap + CustomFit.ai โ€” + CustomFit.ai

Real plays that growth and CRO teams run the week they connect Heap + CustomFit.ai โ€”.

1

Build high-intent audiences

Pull Heap + CustomFit.ai โ€” cohorts and signals into CustomFit targeting, then personalize the storefront for each segment in real time.

2

Measure every experiment in Heap + CustomFit.ai โ€”

Variant assignment and conversions flow back automatically, so you can slice any Heap + CustomFit.ai โ€” report by experiment cohort.

3

Close the CRO loop

Observe in Heap + CustomFit.ai โ€”, hypothesize and test in CustomFit, ship the winner, and feed results right back.

Digital insights ยท data flow

What Heap and CustomFit.ai share

First-party data flows in; personalized, tested experiences flow out โ€” no spreadsheets in between.

โ†“ Syncs into CustomFit

โ†“Autocaptured events
โ†“Behavioral segments
โ†“Funnel & conversion paths

โœฆ Powers on your store

โœฆTarget Heap segments with experiences
โœฆValidate test results against Heap data
โœฆFind friction points worth testing
๐Ÿ’ก In practice: Use a Heap segment of users who rage-click the size chart to test a clearer, personalized sizing module.
Straight answer

What is the Heap + CustomFit.ai integration?

Heap, which autocaptures digital analytics and insights, connects natively to CustomFit.ai. Once linked, Heap data flows into CustomFit to build audiences and target experiences, while experiment exposure and conversions flow back to Heap โ€” no spreadsheets and no glue code, just one connected loop between your analytics and your storefront.

At a glance

โœ“Imports segments & conversion events
โœ“Sends experiment exposure back
โœ“Unifies CRO & product data
โœ“No manual exports
Setup

Connect Heap in four steps

1

Add the connector

Find Heap in the CustomFit integrations catalog.

2

Authorize

Connect via OAuth or an API key in minutes.

3

Map data

Choose what syncs in and what flows back.

4

Activate

Target experiences and tests on the synced data.

Who itโ€™s for

Teams that get the most from Heap + CustomFit

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Data & analytics teams

One source of truth for experiments.

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CRO teams

Target tests at analytics segments.

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Marketers

Act on insights without exports.

The complete guide

Understanding Heap integration

The Heap integration connects your Heap data to CustomFit.ai so growth and CRO teams can run A/B tests, personalize experiences, and measure revenue impact without engineering work. Instead of exporting CSVs or maintaining brittle scripts, Heap and CustomFit stay in continuous two-way sync โ€” audiences and events flow into CustomFit, and experiment exposures and conversions flow back to Heap.

For D2C and ecommerce brands, pairing Heap with CustomFit closes the optimization loop: you observe behavior, form a hypothesis, build a test or personalized experience in a no-code editor, ship it, and measure the lift against real outcomes. Because evaluation happens at the edge before first paint, the Heap integration adds no visible latency and keeps Core Web Vitals healthy.

Setting up the Heap integration takes minutes, not sprints. Connect via OAuth or an API key, map the fields and events you care about, and turn on sync โ€” every field is configurable, every API call is audit-logged, and you stay in control of data retention. Security is enterprise-grade: SOC 2 Type II, ISO 27001, GDPR and CCPA alignment, with encryption in transit and at rest.

How do I connect Heap to CustomFit.ai?

Add the Heap connector from the CustomFit integrations catalog, authorize via OAuth or an API key, map your fields and events, and enable sync. Most teams are live in minutes with no engineering ticket.

Is the Heap integration secure?

Yes. Data is encrypted in transit (TLS 1.3) and at rest (AES-256), secrets are vaulted, every API call is audit-logged, and the integration is SOC 2 Type II, ISO 27001, GDPR and CCPA aligned.

Will the Heap integration slow my site?

No. CustomFit evaluates experiences at the edge before first paint, so the Heap integration adds negligible latency and your Core Web Vitals stay green.

Do I need to instrument new events?

No โ€” Heap auto-captures everything; the CustomFit variant just rides along as a property.

How long does it take to set up the Heap integration?

Most teams connect Heap in minutes โ€” authorize via OAuth or an API key, map your fields, and turn on sync. No engineering ticket required.

Does the Heap integration cost extra?

No. Every integration is included on all CustomFit plans; you only pay on matched monthly visitors, never per connector.

Is my data secure with the Heap integration?

Yes. Data is encrypted in transit (TLS 1.3) and at rest (AES-256), secrets are vaulted, and every API call is audit-logged โ€” SOC 2 Type II, ISO 27001, GDPR and CCPA aligned.

Can I control what data syncs with Heap?

Yes. Every field and event is configurable, you choose which direction data flows, and you control retention.

Plays you can run

What Heap + CustomFit unlocks

Low-setup plays powered by Heap autocapture.

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Tag-free audiences

Build CustomFit audiences from Heapโ€™s autocaptured events with almost no setup.

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Retroactive analysis

Analyze experiment lift against Heap events you never had to pre-tag.

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Drop-off tests

Target Heap-identified friction points with focused experiments.

Ready to connect Heap?

Free trial includes every integration. Live in 5 minutes.

Built for every D2C category

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Live ยท Right now
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